Payments

Collect payments without leaving the conversation

Send a secure pay button inside the chat and get paid on the spot. No checkout page, no chasing — the money lands while the customer is still talking to you.

One tap to pay, powered by Razorpay

  • Send a payment request with the exact amount from any bot flow or the inbox
  • Customers pay by UPI, card, netbanking or wallet — right inside WhatsApp
  • Get an instant confirmation the moment a payment is captured

Full and partial payments, your call

  • Take the full amount, a deposit or a balance payment
  • Automatically remind customers about the balance still due
  • Reconcile every payment against the customer and order

Sell products and get paid in one flow

  • Turn an order into a payment request automatically
  • Attach payments to orders, invoices and bookings
  • Keep a clean record of who paid, when and for what
Explore payments

FAQ

Questions people ask about collecting payments on WhatsApp

The way business owners ask them, answered in plain words.

  • Yes. The customer gets a pay button in the chat and pays with whichever UPI app they use, such as GPay, PhonePe, Paytm or BHIM, or by card. The payment is processed by Razorpay and the chat shows it as paid.