Let customers book appointments right inside the chat
Playbot Pro turns WhatsApp into a booking engine — customers pick a service, see real open slots and confirm, without a call, an app or a back-and-forth.
✅ Booked! Physiotherapy · Thursday 15 Oct · 5:30 PM with Dr. Iyer. We’ll remind you the day before.
9:41 AM Add to calendarReal-time availability, no double-bookings
- Set working hours, service durations and buffer time per team member
- Slots update live as bookings come in — customers only ever see what's actually free
- Sync with the calendar so bookings never clash with existing events
Booking flows customers actually finish
- Guide customers through service → date → time in a few taps with WhatsApp Flows
- Collect the details you need up front — name, notes, party size, location
- Send an instant confirmation with all the booking details
Automatic reminders that cut no-shows
- Send reminders before the appointment — one-time or a sequence
- Let customers reschedule or cancel from the same chat
- Free up staff time and fill more of your calendar
FAQ
Questions people ask about appointment booking on WhatsApp
The way business owners ask them, answered in plain words.
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Yes. They pick the service, the day and an open time slot in a form inside the chat, at any hour, and get a confirmation message. Clinics, salons, service centres and consultants use it so the phone stops ringing for bookings.
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Yes. Bookings sync with Google Calendar so a slot taken there is not offered again, and an online consultation can carry a Zoom link.
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Yes. The customer can reschedule or cancel from the same chat, the slot opens up again, and a reminder goes out before the visit.
Reminders