Triggers that run your business on autopilot
Pick the moment — a tag, a new contact, an order status, a payment, a lead's stage — and what should happen next. Playbot Pro does it every time, so nothing slips.
Trigger on the moments that matter
- A tag is added, or a contact joins a group
- A new contact messages you for the first time, or a lead moves to a pipeline stage — set by the bot, your team, or either
- An order status changes, or a payment is received
One event, the right action
- Send a message — free while the chat is active, or a template any time
- Add a tag, assign an agent, or share chats round-robin across your team
- Move a lead to a stage, or add it to a pipeline
Consistent follow-up, never spam
- See every fire — successes, failures and contacts reached
- Narrow a trigger to a group or tags, and set a cooldown so no one gets it twice
- Build it once, and it runs for every contact, every time
FAQ
Questions people ask about automatic WhatsApp messages
The way business owners ask them, answered in plain words.
-
Yes. Pick the moment, such as a new contact, a tag, an order status, a payment or a lead moving to the next stage, and the message to send. A welcome message, an order confirmation, a dispatch update or a thank-you then goes out every time without anyone typing it.
-
Yes. A rule can assign each new chat to the next person in turn (round robin), or to a particular person by tag or product, so no lead sits unanswered.
The shared team inbox -
Shopify, WooCommerce, Razorpay and Google Sheets connect to Playbot Pro, so an order, a payment or a new row in a sheet can start a WhatsApp message. An Excel list can be imported as contacts. For Tally or other billing software, our team connects it through the API so the bill it makes goes out on WhatsApp.