Triggers & Workflows

Triggers that run your business on autopilot

Pick the moment — a tag, a new contact, an order status, a payment, a lead's stage — and what should happen next. Playbot Pro does it every time, so nothing slips.

Trigger on the moments that matter

  • A tag is added, or a contact joins a group
  • A new contact messages you for the first time, or a lead moves to a pipeline stage — set by the bot, your team, or either
  • An order status changes, or a payment is received

One event, the right action

  • Send a message — free while the chat is active, or a template any time
  • Add a tag, assign an agent, or share chats round-robin across your team
  • Move a lead to a stage, or add it to a pipeline

Consistent follow-up, never spam

  • See every fire — successes, failures and contacts reached
  • Narrow a trigger to a group or tags, and set a cooldown so no one gets it twice
  • Build it once, and it runs for every contact, every time
Explore automations

FAQ

Questions people ask about automatic WhatsApp messages

The way business owners ask them, answered in plain words.

  • Yes. Pick the moment, such as a new contact, a tag, an order status, a payment or a lead moving to the next stage, and the message to send. A welcome message, an order confirmation, a dispatch update or a thank-you then goes out every time without anyone typing it.